My lawyer does not return my phone calls. Sadly I hear this all too often from potential clients who have retained another lawyer to represent them in their pending personal injury case. These disgruntled victims have already been injured by the carelessness of a defendant`and now they find themselves in an information blackout because the attorney who they have trusted to champion their cause will not even return a phone call. This behavior on the part of the lawyer is inexcusable. When accident victims call me in desperation because their lawyer will not call them back, I provide the following advice. Call the offending attorney’s office and schedule an appointment to meet with that lawyer. At the meeting be polite but direct and inform the attorney that when you call you expect a return call within 24 hours. Let the lawyer know that if he or she is unable to meet your expectation you will terminate their service and retain new counsel. However, before firing your current lawyer make sure that you have new counsel ready, willing and able to take your case. At Stark and Stark, it is our privilege to represent you in your personal injury case.
J. Robert Bratman is a Shareholder and member of Stark & Stark’s Lawrenceville, New Jersey office, concentrating in Accident & Personal Injury Law. For more information, please contact Mr. Bratman.